Voices of Those We Serve: Stephen's Story

April 4, 2024

My name is Stephen, and I had the opportunity to be a client at BHN’s respite facility in Holyoke from January until March 2024. Upon arrival, I was totally amazed at how beautiful and comforting the facility is and can say it was a pleasure to meet each of the staff facilitators. Mrs. Kate Rose, the head coordinator, reassured me that while staying she would do her best to fulfill my treatment needs. I can say she went above and beyond her role. 


I must mention Danielle, the assistant coordinator, who met with me as a case manager on numerous occasions. She would assess my daily needs and ask if my goals were being met. I also had one-on-one sessions with Jonnalie who delivered professional healthcare abilities through her work with me. Antonia brought to the table many challenging activities that were very therapeutic in the realm of meditation and relaxation. 


I have since moved on to another facility, but will always remember in my mind, my heart, and my soul the experience I had at BHN respite. I have been in numerous respite stabilization programs and many other rehabilitative facilities and have never encountered one like BHN. Kudos to all the staff and individuals there. God bless everyone.


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