Contact
Contact by Phone
- If experiencing a mental health or substance abuse crisis, call BHN's 24-Hour Crisis Line: (413) 733-6661
- If you are a
current or new patient and would like to schedule an appointment or a
provider looking to make a referral: (413) 301-9355
- To reach the
BHN corporate office: (413) 747-0705
Contact us using one of the methods below:
General Inquiries
Please complete the form below to contact us. Do not send emails for emergencies or time-sensitive issues.
We utilize secure transfer and encryption for all information submitted in this form however for your personal safety, please do not submit any insurance account numbers, social security numbers, or other highly sensitive information.
Complaints & Concerns
If you would like to report a concern about our services, please use one of the following options:
- If this is an urgent, time-sensitive matter or an after-hours incident that needs to be addressed immediately, please contact program management.
- If your concern is not urgent, please utilize our online submission process by completing and submitting this form. You will receive a response within 72 hours.
General Inquiry Form
Behavioral Health Network, Inc.
417 Liberty Street | Springfield, MA 01104
(413) 301-9355
