BHN provides 24-hour crisis interventions to children, youth and adults who experience mental health or addiction crises.
BHN CRISIS LINE: (413) 733-6661 in the Springfield area
(413) 568-6386 in the Westfield area
What is a crisis?
A crisis is a situation wherein a person is in danger of becoming an imminent threat to the safety of themselves or another person. If you feel that this is your situation, call BHN. If your safety is in danger or if violence has occurred, call 911.
BHN Crisis helps children, youth and adults
BHN is the Emergency Services Provider (ESP) for the Lower Pioneer Valley of Western Massachusetts. If you are concerned about yourself or a person close to you and the situation is turning into a crisis, we are available to help you 24 hours per day, 365 days per year. Our phone line is always open. BHN has clinicians trained to help children, youth and adults in crisis. We go mobile into the community to help.
Other ways we offer help
If you need immediate help coping, but do not feel as though your situation is or will become dangerous, BHN Crisis may help you access care at lower levels of intensity. BHN operates Community Crisis Stabilization and a short-term (less than 24 hours) non-clinical program called The Living Room.
Our Crisis Program also provides community safety trainings for individuals, organizations and law enforcement.